I want to leave a review for Drew Jordan and the Best Choice Roofing crew. I had completed the form to get a free consultation, and Drew called me back and a time was set when he would come out. He showed up and went right to work inspecting my roof and taking pictures. I had the best stress-free experience. Drew was very professional and explained the whole process and answered any questions that I had. Drew then called my bank to submit the claim and was there with me when the adjuster came to inspect the roof. Best Choice Roofing called to let me know when my materials would be delivered and the date the crew would be there to install my new roof. The installment date was push back a couple of days due to rain that week. I also had a visit from another Best Choice representative name Chris who came to inspect the materials that was delivered before installation. The day of installation the crew came at 0730 and did their thing and cleaned up after. If I had another roof, I would definitely choose Drew Jordan with Best Choice Roofing again. Also Thanking everyone that I had contact with at Best Choice Roofing for their courteous service.
About Best Choice Roofing
Best Choice Roofing is a trusted roofing expert, recognized for its commitment to good customer service since 2009. The company has developed a loyal customer base across the United States, focusing on top-quality products and a customer-first mentality. Customers frequently highlight the professionalism and friendliness of the team, with special mentions for sales staff like Jacob Compo, who is noted for his product knowledge and ability to answer questions effectively. The roofing crew, including Justin Taylor and Wesley Boone, has also received praise for their excellent work, taking the time to address customer inquiries thoroughly. The company handles the insurance process smoothly, with staff like Mrs. Abby and CJ providing constant updates and support throughout the project. Garris, who explained everything clearly and patiently, ensured a stress-free experience while following up after the job to confirm satisfaction. However, some customers have pointed out issues with post-installation cleanup, as nails were occasionally left around the property, which required several follow-up calls to address. Overall, many customers feel confident recommending Best Choice Roofing, citing honesty, dedication, and good communication. They are seen as a top choice for roofing services and repairs.
Reviews
The crew knocked it out of the park!! Early start and finished by 1pm. Amazing work. Abby, the insurance resolution specialist, is professional, courteous but tenacious when it came time to deal with the insurance company. Dan and the crew were on time, professional and the results are astounding. We are very, very pleased. The price was much better than I expected.
Thank you BCR.
100% honesty upfront Abby was so knowledgeable. She let me know what was going on every step of the way I would highly recommend using this Choice roofing and asking for abby. She deserves five stars if I could give her 10, I would.
Photos
Hours
Monday 8AM - 5PM
Tuesday 8AM - 5PM
Wednesday 8AM - 5PM
Thursday 8AM - 5PM
Friday 8AM - 5PM
Saturday Closed
Sunday Closed
Good to know
- online estimates
- on-site services
Location
7499 Parklane Road Ste 104, Columbia, SC 29223
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