Our air conditioning went out around 530 pm. Thermostats were offline. Called the company we have a service contract with and waited two hours for a call back with no response. Called Charleston Electric and within 5 minutes I had the name of a technician and an estimated time of arrival. Stew arrived and fixed the problem. We already have a service contract for our generator and are now switching our hvac service contract to Charleston Electric. Always excellent service. Thank you Jessica, Stew and Charleston Electric team for providing exceptional customer service.
February 2026
Dealing with Charleston Electric has been nothing but a wonderful experience. Ryan came out today for the annual checkup, making sure we were good to go if our power went out. While testing, he got thrown for a loop as our power did go out after he transferred power to the generator and then back.
Joe Canino
January 2026
I called today inquiring about the purchase of a generac generator. I spoke with a very helpful and pleasant professional person named Britney . She was extremely knowledgeable and helpful And really made realize how easy of a process the Purchase and turnkey installation will be.
Our air conditioning went out around 530 pm. Thermostats were offline. Called the company we have a service contract with and waited two hours for a call back with no response. Called Charleston Electric and within 5 minutes I had the name of a technician and an estimated time of arrival. Stew arrived and fixed the problem. We already have a service contract for our generator and are now switching our hvac service contract to Charleston Electric. Always excellent service. Thank you Jessica, Stew and Charleston Electric team for providing exceptional customer service.
Dealing with Charleston Electric has been nothing but a wonderful experience. Ryan came out today for the annual checkup, making sure we were good to go if our power went out. While testing, he got thrown for a loop as our power did go out after he transferred power to the generator and then back.
Joe Canino
I called today inquiring about the purchase of a generac generator. I spoke with a very helpful and pleasant professional person named Britney .
She was extremely knowledgeable and helpful
And really made realize how easy of a process the
Purchase and turnkey installation will be.