Took forever to get the appointment after referral from LensCrafters and a couple follow up calls bc I didn’t hear back from them. The appointment was at 9, so I had to leave home at 740 just to make it here to sit.The tech was sweet and apologized then provided an excuse for the delay. But as a customer we should have been advised of the delay/wait or offered to reschedule instead of waiting so long. (That’s would have been better customer service) The tech dilated my eyes at 935.Had 9 am appt and all paperwork done prior to arriving. I still waited over 1hr after being dialated at 935 in the back to just to be seen by doctor at 10:30. WAITING. And waiting.. why book 9 appt if doctor is not showing up til after 10. My Time is money and my time is precious. If ur not considerate of ur customers time then I can’t recommend this place at all even if everyone was nice. (Which they were) I’ve never waited so long to see any doctor.4 stars bc they knew what they were doing but still waited a LONG TIME.
Gini Steele
Feb 2023
Dr Lee and his staff were great! Very knowledgeable, helpful and answered all of my questions.
Ed Freeman
Feb 2023
Dr. Lee has took care of my mother and father in laws for years. I have been seeing him for a long time and found that he is friendly and very knowledgeable. I trust him to tell me what I need to do for my eyes.I recommend him to my friends
Kenneth Mihalik
Feb 2023
Dr, Lee and his staff have been an enormous help to me in the last few months. Excellent practice!
Meek “MissYolanda” Meek
Took forever to get the appointment after referral from LensCrafters and a couple follow up calls bc I didn’t hear back from them. The appointment was at 9, so I had to leave home at 740 just to make it here to sit.The tech was sweet and apologized then provided an excuse for the delay. But as a customer we should have been advised of the delay/wait or offered to reschedule instead of waiting so long. (That’s would have been better customer service) The tech dilated my eyes at 935.Had 9 am appt and all paperwork done prior to arriving. I still waited over 1hr after being dialated at 935 in the back to just to be seen by doctor at 10:30. WAITING. And waiting.. why book 9 appt if doctor is not showing up til after 10. My Time is money and my time is precious. If ur not considerate of ur customers time then I can’t recommend this place at all even if everyone was nice. (Which they were) I’ve never waited so long to see any doctor.4 stars bc they knew what they were doing but still waited a LONG TIME.
Gini Steele
Dr Lee and his staff were great! Very knowledgeable, helpful and answered all of my questions.
Ed Freeman
Dr. Lee has took care of my mother and father in laws for years. I have been seeing him for a long time and found that he is friendly and very knowledgeable. I trust him to tell me what I need to do for my eyes.I recommend him to my friends
Kenneth Mihalik
Dr, Lee and his staff have been an enormous help to me in the last few months. Excellent practice!