Bluemercury is a highly praised business, offering exceptional customer service and knowledgeable staff. Customers consistently highlight the helpfulness of employees like Brian and Chelsea, who provide personalized recommendations and create a fun, engaging shopping experience. Visitors leave feeling satisfied and beautiful.
My mom and I had such a wonderful shopping experience here! Ayeisha, the store manager, was so kind, attentive, and helpful. Despite it being a few days past her birthday, Ayeisha let my mom have the birthday samples included with her store membership :) My mom has been to several other Bluemercury locations near our hometown in Maryland and commented that the customer service was so far beyond that of other stores.
Mar 2026
5.0★★★★★
I had an amazing experience here today! Michaela was working the store by herself on a Sunday and absolutely crushed it. She was so knowledgeable about the skincare products, took her time helping customers, and still kept such a positive and welcoming attitude. She even let me try some great samples! You can tell she genuinely cares about her customers and what she does. Exceptional service! I’ll definitely be back!
Jan 2026
5.0★★★★★
First experience at Blue Mercury. I came in 30 min before close on a busy day so I was worried about being too late, but Michaela treated me like a queen. I was looking for a lighter weight foundation and she helped me dial into what would work best for my skin, and even applied different shades to ensure I had the best match. Then she helped teach me how to apply bronzer and pick one out as well. I am a week into using these products and I couldn’t be happier. Truly next level service and her expertise and joy she clearly had for her work was refreshing! Couldn’t recommend more.