MyEyeDr is known for its wonderful and professional staff, who provide warm and friendly service. They are attentive to customers' needs, making appointments easy and enjoyable. The staff takes the time to explain charges carefully and assists in selecting eyewear, highlighting different features. Patients appreciate the pleasant and respectful treatment they receive. Dr. Ferine Johannes is noted for her exceptional care, ensuring all questions are answered before and after eye exams. She conducts thorough evaluations and emphasizes patient education, which has garnered positive feedback. While some customers have expressed concerns about feeling rushed during appointments and have reported issues with front desk interactions, many still recommend MyEyeDr for its great frame selection and overall service. The practice has received praise for its friendly and welcoming atmosphere.
My visit to this location back in 2023 was not great, and honestly, I never thought I would return. However, I decided to give them another chance today, and I am SO glad I did! What a completely different atmosphere! From the moment I walked in, the staff was friendly, welcoming, and helpful. Dr Crider was absolutely wonderful! He was kind, friendly, and understanding. He made me feel comfortable and at ease throughout the entire appointment. I walked in a little hesitant and left with a completely different opinion of this office. The changes that have been made here are definitely for the better! I’m so happy I gave them another chance and wouldn’t hesitate to… read full review
Oct 2026
5.0★★★★★
I brought my daughter in for a routine eye exam and I'm so glad I chose this location.The entire staff was super friendly and the Dr. was very mild mannered, knowledgeable and made my daughter very comfortable for her exam. It is very rare to find courteous staff from the check-in process to the check-out process nowadays. We will definitely be returning patients. The ease and convenience of booking an appointment online was top tier as well.
Jun 2026
5.0★★★★★
Five stars because I can't give six. My experience here was great, and the price was right. Fun talkative staff who know their job, no rush, just really good service. Maybe I was lucky... On short notice, I got an appointment that worked perfectly for my schedule, and people who cared. Today, that kind of service is rare.
