About Sears Appliance Repair
Sears Appliance Repair has been serving customers since 1956, earning over 850,000 five-star reviews nationwide. The business offers professional repair services for a wide range of appliances, including water heaters, washers, dryers, refrigerators, and ovens, regardless of where they were purchased. Customers appreciate the knowledgeable technicians who provide clear explanations and advice during the repair process. Reviews highlight the courteous and respectful nature of the staff, with technicians like Domingo and Richard receiving high recommendations for their professionalism and care. Domingo was prompt, polite, and efficient, explaining what he replaced and offering to help further if needed. Richard arrived exactly at the scheduled time, called ahead to confirm, and provided excellent customer service with professionalism and expertise. The team is committed to ensuring customer satisfaction, backed by a 90-day guarantee on repairs. Same day or next day appointments may be available, making it convenient for customers to get their appliances fixed promptly.
Domingo was prompt, polite and efficient. He explained what he replaced and asked if I had any questions. Also when he was leaving he said if I needed anything else to call. Great technician and service.
The tech was fine. Giving up 3 days for a pump repair under warranty deserved one star. One day 8-5 to come out and tell me the pump was bad. This was after a diagnoses by phone. Of course they sent him out without parts. Day 2 Sears canceled in afternoon could not make it. Day 3 came out at 3:30.
Richard was professional, knowledgeable, and courteous.
He arrived exactly at the scheduled time, He even called ahead to confirm the appointment, which we appreciated.
His professionalism, expertise, and excellent customer service make him a standout in his field.
He is highly recommended