Martel Plumbing & Heating, a family-owned and operated business since 1926, is dedicated to providing exceptional customer service and quality workmanship. The company is known for its prompt, professional, and courteous technicians who deliver on their estimates. Reviewers highlight the ability to accommodate same-day appointments and the friendly staff, including office personnel and on-site technicians. The technicians are described as knowledgeable, effective, and non-pressuring, taking the time to educate customers about their systems and providing thorough checks for efficiency. Customers have praised the business for its quick responses to concerns and efficient installations. Martel Plumbing & Heating is highly recommended for its honesty, professionalism, and commitment to customer satisfaction. With a strong reputation for quality work and excellent service, this local business is a trusted choice for plumbing, heating, and cooling needs. They have successfully handled various projects, including converting old oil heating to natural gas and installing new HVAC systems, demonstrating their expertise in the field.
I can't say anything good things about the service I received from Martel. The technicians were incerdibly knowledable, professional, and fair in terms of pricing. They could not stop raving about the company, the owner, and how well they are treated. Please support small businesses like these - you will not regret going with them.
Our experience with the Martel family has been top notch! From start to finish, they were 5 star. Our salesman, Kyle, was prompt, polite, friendly and an overall a pleasure to work with. HE KNOWS HIS STUFF! He explained the entire process, showed us the options they provided and helped us choose the best one for our heating needs and budget. NO PRESSURE, NO WORRIES , THANK YOU KYLE!
Chris and Tyler, the service techs that did the installation were great as well. They were well mannered, communicated everything perfectly and didn't leave until the job was sucessfully completed. EXCELLENT JOB GUYS! THANK YOU!
Nine months later, we haven't had and still have… read full review
Chris and Tyler were awesome. When they left we not only had a brand new boiler installed beautifully but the basement was cleaner than when they started. What a great team! Thank you.
935 R Smithfield Avenue, Lincoln, RI 02865
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