Best Buy

Sep 2023

I bought an expensive gaming laptop ($2700) and asked it to be delivered to this specific location (3090 Boul. de la Gare, Vaudreuil-Dorion, QC) because I needed it the next day, but it is getting delivered to Ottawa (200 km away) instead. Calling their call center does absolutely nothing. I was promised that a store manager would give me a call but nothing happened. Terrible customer service. Good luck with your business. Never Worst Buy again.PS. I was finally contacted by the store manager and the issue was fixed. The laptop was delivered to the store on Monday. Luckily it wasn't too late so it worked well. The fact that I had to spend a couple of hours on the phone...read full review

Jun 2023

One of the nicest employees i've ever met, vivek gill helped me a lot i'd 100% recommended going to this best buy just for viveks customer service. he provided great tips and tricks for the use of my new device

Dec 2022

Wife and I bought 2 phones on black Friday.. it turned into a nightmare situation to long to type here, however a fine young man at the wireless counter named Luigi delt with the very complicated issue in a very patient and professional manner. It took 3 days to finally get my phone .. (no fault to the store) Luigi was great throughout the entire process. Solid customer service.