My heat pump was not working even though no error was logged and the control signals were being received by the unit. The technician found that the breaker feeding the unit was faulty and also the contact within the unit was also faulty. Technician was extremely professional and explained as he was troubleshooting. As we have two heat pumps, we also have two breakers. The technician swapped the breakers and the faulty heat pump began to turn confirming the issue. I swapped out the failed breaker and all is good. thanks to electro aide and their technician.
About Electro Aide Inc
Electro Aide Inc. is a reliable and professional company that provides top-notch service. From initial consultations to installation, the team is patient, responsive, and proficient. The installation process is thorough, with attention to detail and care for customers' property. The team members, including Michel, Mike, and Issam, are polite, calm, and knowledgeable, taking the time to answer questions and provide guidance. The company's work is of high quality, with a focus on customer satisfaction. Technicians arrive on time, explain potential issues, and troubleshoot problems carefully, even when the cause is not obvious. Recent customers praise the team for quick, efficient repairs and clear support. While there may be minor oversights, such as not adjusting the thermostat or replacing a water drain pipe cover, the overall experience is reassuring and pleasant.
Reviews
Hi Electro Aide technician Tony did a excellent job ,very kind & professional.Our central air conditioner working again. I will be recommending to family & friends Electro Aide .Thank you!
Pierre was the gentleman who came over and serviced our AC unit. Not only did he service it but was so knowledgeable and cleaned and replaced parts that need to be replaced. A wonderful experience and he is definitely an asset to Electro-Aid. Thank you Pierre!
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Location
346 Rue Isabey, Montreal, QC H4T 1W1
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