Best Buy is an electronics store chain that offers a wide selection of products, including computers, mobile devices, TVs, and video games. Customers can reserve products online and pick up in-store or shop online with free shipping on orders over $35. The company provides a Low Price Guarantee and has in-house Geek Squad Agents to handle technology issues. At Best Buy, customers can expect exceptional customer service from knowledgeable and helpful staff. In Montreal, staff members like Hugo and the manager Hassan have received praise for their dedication to customer satisfaction. Hugo helped a customer find the right camera by comparing options and explaining the best lens choices. Hassan went above and beyond to assist another customer who needed help choosing a printer, ensuring a positive experience and leaving them with a smile. While the store is well-located and offers a variety of products, some customers have noted that service can be slow at times, with longer wait times for assistance. Overall, Best Buy remains a popular destination for electronics, thanks to its wide range of products and commitment to customer service.
Great service by Tommy. If you need appliances and appliance installation go to the 2nd floor and ask for Tommy. He gives you the best prices, he is very kind, and provides a great customer service, following up and always available when you have questions.
I passed through Ste Catherine just to look around and I ended up buying a new sony headphone due to the expertise of the sales person. He also well explained the holiday price matches which caught my attention. Thanks Michaël for your help and professionalism !
Great experience with Hamoi at the mobile department!
Hamoi was incredibly helpful and patient while assisting me with setting up a new phone plan. I had a lot of questions and needed help understanding the process, and he took the time to explain everything clearly and kindly. My friend and I asked many questions, and he never seemed impatient — instead, he was friendly, professional, and very supportive throughout the whole process.
Thanks to his help, everything went smoothly. Really appreciate his great service and positive attitude. Highly recommend asking for Hamoi if you visit!
470 Sainte-Catherine St. West, Montreal, QC H3B 1A6
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