About WellSpan Urgent Care - West York
WellSpan Urgent Care - West York offers prompt and accurate diagnoses, with courteous staff and doctors who are friendly and attentive. While wait times can sometimes be lengthy, the staff is upfront about the delay and makes efforts to keep patients informed. Patients appreciate the helpfulness and care they receive, which makes it a trusted choice for urgent medical needs. Many visitors find the process quick and easy, with friendly staff like Andrea who are efficient and caring. The environment is welcoming and supportive, especially when someone is not feeling well, with staff members such as Tori providing thorough and patient care. Although experiences can vary depending on staff, overall, the center provides attentive service, making visits more comfortable and successful.
I felt I was well cared for. I went over a month ago for a UTI I felt I had had for a while and no one else had taken seriously. I wish I remembered names but it was a little while ago. Either way, my nurse was lovely and advocated for my condition and I thought Dr. Stein was very attentive and medicated me correctly. I am a month out from treatment and still feel very healthy. Thank you to everyone there for taking such good care of me!
The urgent care is small, as is the waiting room. However you can look online to check how many pins are waiting to be seen and also check in online before going in and waiting. I had a good experience there and was set to the hospital for the imaging that needed to be done. The location is clean.The only issue that I had was the doctor that called me with my results that night, which he did call at 11 PM, which was after they had closed with my results.I appreciated that , but he never sent the prescription in that he said he would over the phone.other than that hiccup things run smoothly!
Timely check-in with friendly staff.
I came in with a moderate ankle sprain. Provider listened, asked questions and seemed very knowledgeable. They did an X-ray and quickly concluded it wasn’t broken. They gave me a walking boot.
I highly recommend WellSpan Urgent Care West York.