Wexford Surgery Center

Sep 2023

Reviewing the hospital. Care is fine but discharge is a nightmare. Could not be here the exact minute they wanted but notified them would be there by 11:30. They said they would leave her outside. I said unacceptable. Arrived at 11:22. They wheeled my mother right past the front door and took her back to her room. It's now after noon and waiting for someone to still bring her downstairs. What the hell? Customer care is messages only so no help there.

Jul 2023

Regarding the Orthopedic Institute at Wexford Health + Wellness Pavilion:I took my partner here, for whom I am also a caregiver, on Friday July 14, 2023. One of the nurses was exceptionally rude. I asked the typical, polite question to my partner after she was called: do you want me to come with you?". As usual, she did, because she gets anxious and I have a good memory and take notes of the Doctor's orders.The nurse immediately scolded me and tried to publicly humiliate me for having the audacity to ask that question (this was after my partner joyfully said "yes, please, that's so nice of you to ask".) The nurse said "if you want to be entertained, you can watch the...read full review

Feb 2023

the worst customer service and most disorganized cobra provider i have ever seen. non-responsive on their own discretionary email system, unable to follow up and get issues resolved, poorly managed, recommend companies do not use them for COBRA services.