James arrived within the window of arrival. He was professional and did everything that needed to be done in a timely manner. He was courteous and easy to talk to.
My one complaint has nothing to do with James and his performance. That was impeccable. 5 ⭐'s to James!
My complaint is that Morevent adds on little hidden charges to do things that should be included in the monthly fee I pay. If the monthly fee needs to go up a bit to get it covered, I'm OK with that. But, to not cover the pan treatment system is just inviting trouble. Apparently, the treatment pad wasn't even put in the when the system was initially installed almost 5 years ago. They say the treatment doesn't have to be done. But, you run the risk of causing rust and damage to the inside pan if you don't do it. So, it's really a gotcha at the time of service, and I don't like gotchas.
I'd be much happier if they'd bring back the gold plan that other HVAC companies still have, charge me a bit more, and cover these little niggling expenses (pan treatment and humidifier service) so I don't get hit with a bill to do something that I shouldn't even have to ask be done to keep my system healthy.
About Christian Heating, Cooling, Plumbing & Electrical
MoreVent Heating Cooling Plumbing delivers value and trust to customers in Delaware, Chester, and Montgomery Counties. Their specialists are available 24/7 with no extra charges. The team is always easy to contact and arrives quickly. They provide accurate troubleshooting, respectful communication, and clear recommendations without upselling. Technicians are kind, professional, efficient, and determined to solve any issue. With the installation of systems like the Daikin DH7VSA48 Heat Pump/AC unit and the Daikin DR97MC080 furnace, the team has shown their competence and experience. Customers appreciate the thorough maintenance, responsiveness, and professionalism of the team. For instance, technicians have been noted to immediately address any concerns after installation, ensuring customer satisfaction. MoreVent ensures that issues are resolved efficiently and effectively, with prompt same-day repairs and replacements, reflecting their commitment to quality and customer care.
Reviews
Representative came out & was very professional.
Derek replaced our blower and added a power surge. Also checked out heating system for winter. He is very friendly and worked quickly and explained everything very well. Highly recommend him!
Photos
Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Good to know
- accepts credit cards
- staff wears masks
Location
1041 Andrew Drive, West Chester, PA 19380
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