731 W Dekalb Pike, King of Prussia
Wed 9AM - 6PM
5.0
★★★★★
149 reviews
“Update! I was contacted by the company and had a wonderful chat with one of their representatives. We have come to a mutual agreement and I have to say , they really want their customers to be satisfied. Will be returning to their offices .
leaving this review at the request of the company’s automated texting system. I say automated because it’s obvious the review was not read by a person.
I just didn't have a good initial experience on the phone. I responded to an instagram offer and when I was contacted by phone , it was never explained to me that this procedure would only provide a very subtle change, would need to be a series of 4 treatments ($250 each) and that it would need to then be maintained every 3 months. I'm not sure I want to spend that kind of money on what will likely not be much of a difference and it would have been helpful if it had been better explained before I came in for the treatment. Had I been informed of a better option (Ultherapy?) i may have chosen that route. I’m left wondering if I wasted $300 on something that is not going to be very effective.
I also never received a proper receipt upon initial payment. The receipt for the $50 deposit has a name and address of a Spa in Tennessee. I told that to the woman I first spoke to and she promised to have it corrected but I never received a new receipt. So that is why my review is a 3. My experience with the actual provider (Candace) was fine - she is a lovely person But I would like to have been told the truth about this procedure before I came in for the treatment.”