Crystal Vision Center - Scranton

Crystal Vision Center is a well-regarded eye care facility located on Keyser Avenue in Scranton. Many customers express their appreciation for the friendly and attentive staff, who take the time to explain eye health and assist with selecting glasses. The optometrist performs thorough exams without rushing patients, ensuring that all questions are answered. Staff members are described as polite and proficient, creating a welcoming environment. Recent reviews highlight the helpfulness of the staff, including Kelly, who is recognized for her kind and patient approach. Customers have noted how the team goes above and beyond to resolve issues, such as correcting lens discomfort. However, some customers have reported challenges with the quality of children's glasses, experiencing issues with frames breaking shortly after purchase. Despite this, the staff attempts to help by offering deals on replacements. The compassion shown by team members like Maria, who assisted a customer with dementia, has left a strong impression on visitors. Overall, Crystal Vision Center is recommended for its caring service and knowledgeable team, but some customers advise caution regarding the durability of certain eyewear.