About Spring-Ford Family Practice

Spring-Ford Family Practice is a healthcare facility known for its caring and dedicated staff. Many patients appreciate the attentive nature of their doctors, such as Dr. Jaya Mehta and Dr. Brosius, who take the time to listen to health concerns and provide thorough care. Patients feel comfortable and well-supported during their visits. The front desk staff is also recognized for being helpful and friendly, making appointment scheduling and inquiries easy. However, some reviews reflect dissatisfaction with certain aspects of the practice, particularly regarding experiences related to COVID-19 protocols. A few patients expressed frustration over feeling pressured into testing or feeling that their specific health issues were not adequately addressed. Overall, Spring-Ford Family Practice has a mix of positive feedback for its compassionate care and some critical viewpoints regarding recent changes in practice operations. The facility continues to be valued by many for its supportive environment and commitment to patient health.

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Reviews for Spring-Ford Family Practice

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Feb 2025
I am an insurance agent who provides Medicare Plans. There was a question that came up that was going to affect my recommending certain plans to my clients. The staff at Spring-Ford Family Practice was able to help me with the issue. I appreciated their prompt response and how they explained the situation. I know it took time out of their busy schedule.
Feb 2025
On February 11th, 2025 I went in to see my Doctor Jaya Mehta. She is my regular Doctor who I have been seeing for quite a long time. She is always kind and very helpful. She always patiently listens to my health concerns and goes the extra mile to help me. She never quickly runs out of the room. She is a really good doctor and cares about her patients. I really like my visits with her. I know I'm in good hands with my health issues. I feel comfortable with her. Also the front desk has always been nice and helpful. I think they are more than a 5 star.
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Mar 2024
I struggled with whether I should leave a review or not, because I’ve only had good care from this practice up until recently. My doctor is fantastic, the front end staff have been kind and accommodating, and while phone calls go mostly unanswered, a call back is usually in the works.

I had a change of prescription coverage this past January due to employer choice. A medication that was previously covered with no issues now requires a prior auth- something that a family practice is completely capable of handling, and a pretty common occurrence. I left multiple voicemails with no call back to discuss this, as it was first denied, and then the denial was upheld...read full review