I've been going to Brookside Family Practice for a few years. I was really worried about a year ago when they lost my favorite PA, but when placed with Dr. Sultana I knew I was in great hands. She is compassionate and knowledgable. She takes her time with you and doesn't rush. Amber is excellent at relaying messages and then following up with doctor's orders and communicating after visits. Everyone is personable and willing to help however they can. I'm grateful for a caring and knowledgable team at Brookside Family Practice.
About Brookside Family Practice & Pediatrics
Brookside Family Practice & Pediatrics is a highly regarded medical practice that has received overwhelmingly positive reviews from its patients. The practice is known for its compassionate and attentive staff, who go above and beyond to ensure that patients feel cared for and respected.
Patients praise the front desk associates for their friendliness, helpfulness, and ability to get them in for appointments quickly, often on the same day. The nurses and other staff members are also described as pleasant and genuinely interested in the well-being of the patients.
The practice's healthcare providers, including Jamey Renninger, PA-C, and Dr. Sultana, are highly regarded for their competence, empathy, and patient-centered approach. Patients appreciate the time these professionals take to listen, explain things thoroughly, and address their concerns.
Notably, the practice has undergone a significant transformation in recent years, with patients reporting an "amazing metamorphosis" in the level of care and support they receive. The practice is particularly praised for its compassion and understanding towards patients dealing with mental health challenges, bullying, and other difficult life circumstances.
Overall, Brookside Family Practice & Pediatrics is described as a welcoming and supportive medical home, where patients feel truly cared for and respected as part of the practice's "family."
Reviews
I absolutely love everything about this practice and would recommend them to anyone. Family medicine is so multi-faceted, providers see people of any age, race, gender, ailment and need to know how to treat them. Everything is further complicated by insurance companies and the applicable rules and regulations. Kudos to this team of amazing humans-keep doing what you're doing, you are saving lives everyday!
I have been going here for about 2 decades if not longer. I continue to use this location and practice due to the medical experience and genuine care. My entire family uses this practice and we all have had nothing but consistent positive experiences. I will of course continue to use this practice; they are privately owned! That for me is huge. I implore you to understand that retail environments create difficult moments, sometimes you may catch an associate in any industry having a rough time. Seeing some of the reviews say “lady on phone rude” is absolutely pathetic to leave a poor review. I myself working in retail and for over the last 12-15 years can confirm… read full review
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- specialties: family medicine, family practice
Location
1555 Medical Drive, Pottstown, PA 19464
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