Brookside Family Practice & Pediatrics

Nov 2023

I moved to Gilbertsville in 2017 and used Brookside for my family of 4 until 2023. I previously rated this practice 5 stars and loved the doctors, specialists, and care they gave until 2020.At that time:1. 3 of my specialist doctors left for Tower health2. Nobody returned calls days (even when family members were extremely ill)3. Couldn't get an appointment until 3-4 weeks later.4. My primary Dr. and PA left the practice5. Multiple family members felt the new doctor mismanaged our health over multiple visits for the past 1.5 years. Contradictory statement of across visits about medications, and not treating two is us properly when very sick (we left our appointments untreated).During...read full review

Sep 2023

Today I had a visit at Brookside family practice. Everyone was very professional and friendly and my PA Jennifer Willis was great she was very thorough and spent a lot of time talking me through my EKG and treatment plan. This was my first visit as a new patient and I found the whole staff to be very welcoming and I look forward to continuing my care here!

Aug 2023

Being seen at Brookside for the first time, I saw how genuinely the healthcare workers care for those who step foot into the office. Seeing the reviews made me scratch my head a little bit as to if this was the move, but then I realized that rarely do people want to leave reviews if they leave satisfied - it's usually only when things don't go according to a preconceived notion do they want to voice an opinion and even more seldom when that opinion is positive.So I think the record needs to be set straight. I couldn't find anything negative to say - I'm struggling to find how anyone could. Everyone is so sweet and helpful and they do their best to meet your request...read full review