Donatelli Monuments is a compassionate and professional business that provides high-quality memorials and headstones. Customers appreciate the caring service they receive, especially during difficult times. The staff, including Tanis and Bill, are praised for their kindness, patience, and expertise. They guide clients through the process with understanding and help them choose the right design and material, turning a sad moment into a meaningful tribute. The team keeps clients informed and updates them with photos of their monuments as they are completed. The quality of the work is consistently described as beautiful and high-quality, with expert engraving and craftsmanship. Donatelli Monuments also goes above and beyond by assisting in locating and marking old, unmarked graves and helping families find the perfect memorials to honor their loved ones. Many clients mention that their monuments turned out beautiful, with some noting that their loved ones' headstones are the most beautiful in the cemetery. Overall, the business is highly recommended for anyone seeking memorials that are both meaningful and expertly crafted, delivered with genuine care and outstanding customer service.
I was in a very sad state when calling Donatelli Monuments to inquire about a tombstone for my parents, but their exceptional customer service and compassionate conversation shed a beacon of hope. The representative Tanis was patient and understanding, guiding me through the process with kindness and expertise. She empowered me to find the perfect design and marble, transforming my grief into a celebration of my parents' legacy. Instead of sorrow, I felt uplifted knowing I was honoring them with a custom headstone that Bill carved with perfection truly represented their memory. I am deeply grateful for my parents' tombstone, and the outstanding customer service I received...read full review
Purchased three monuments for my sister and other family members to be placed in our family plot at St. John Vianney Cemetery in Carrick. Donatelli Monuments did a fantastic job on them and Tanis kept me updated and sent me photos as soon as they were finished. They are beautiful, very high quality. Thank you so much!
What a wonderful experience when I was going through a rough time...the stone was beautiful and Bill did an amazing job .thank you for such great service... highly recommend them!!!