I had such an amazing experience at Eye Encounters Vision Center on Morrell Avenue in Philadelphia. From the moment I walked in, the entire team made me feel welcomed and cared for. Anna and Emily were absolutely wonderful—so kind, patient, and incredibly helpful when it came to choosing my new eyeglasses. They really took the time to make sure everything was just right, and their attention to detail made the whole process easy and enjoyable. The eye doctor was equally impressive—very professional, knowledgeable, and thorough. I felt completely confident in the care I received. It’s not often you find a place where... read full review
March 2026
Yes, the doctors are wonderful and the prices affordable, but it's the customer service that brings me back. The staff go out of their way to make it right EVERY time, whether its insurance questions or questions about your frames/contacts, and always with a smile and a nice word . . . even on Saturdays. It's the kindness and genuine caring that gets me every time. I highly recommend Eye Encounters for your optical needs!
August 2025
My parents, family and I have been long-time clients of Eye Encounters, and we continue to be impressed with the exceptional service we receive every visit. Anna consistently goes above and beyond to ensure that we are completely satisfied with our eyeglasses and contact lenses. Her dedication to customer care and attention to detail is remarkable. She takes the time to understand each family member's specific needs and always follows up to make sure everything is perfect. The store offers a fantastic selection of eyeglasses to choose from. You can tell they take pride in offering quality options and service. As a family that has trusted... read full review
I had such an amazing experience at Eye Encounters Vision Center on Morrell Avenue in Philadelphia. From the moment I walked in, the entire team made me feel welcomed and cared for.
Anna and Emily were absolutely wonderful—so kind, patient, and incredibly helpful when it came to choosing my new eyeglasses. They really took the time to make sure everything was just right, and their attention to detail made the whole process easy and enjoyable.
The eye doctor was equally impressive—very professional, knowledgeable, and thorough. I felt completely confident in the care I received.
It’s not often you find a place where... read full review
Yes, the doctors are wonderful and the prices affordable, but it's the customer service that brings me back. The staff go out of their way to make it right EVERY time, whether its insurance questions or questions about your frames/contacts, and always with a smile and a nice word . . . even on Saturdays. It's the kindness and genuine caring that gets me every time. I highly recommend Eye Encounters for your optical needs!
My parents, family and I have been long-time clients of Eye Encounters, and we continue to be impressed with the exceptional service we receive every visit.
Anna consistently goes above and beyond to ensure that we are completely satisfied with our eyeglasses and contact lenses. Her dedication to customer care and attention to detail is remarkable. She takes the time to understand each family member's specific needs and always follows up to make sure everything is perfect.
The store offers a fantastic selection of eyeglasses to choose from. You can tell they take pride in offering quality options and service.
As a family that has trusted... read full review