Mercy Eastwick Wellness Center

Jun 2025

Unprofessional staff at front office my experience was disappointing and disrespectful from a few staff members I did what adults do I stood up for myself I ask staff to take it easy with me because I have a health condition that a rough touch my pain level with skyrocket

Aug 2024

The front desk staff at the Eastwick office is very unprofessional. It's always a hassle to get help when you call the office. I message the provider I didn't hear anything for 24 hours, I called in to speak to the provider and was told they have up to 72 to answer an urgent message and after waiting 2 days I was told the provider is only there Mon-Wed. The provider calls me prescribed medication and must not of realized it need authorization again I sent multiple messages with no response. Meanwhile we ended up in the ED, some test were taken two weeks later I'm still waiting on the authorization and I need the test results. The clerk answered first told me Ashley(I...read full review

Nov 2022

Extremely friendly staff. Easy access for wheelchairs. Knowledgeable and helpful security at door. Quick and easy check-in both upstairs and at entrance. Very convenient parking with close buses 37(less than five minute walk), close 68 and 36 trolley accessibility. Doctors are very patient and value your time. You're the priority.TIP: at last visit, the air-conditioning was out. Very uncomfortable during hot temperature day which is why the four Stars. Get there on time or you may be delayed as doctors move to next patient. Don't waste time as the staff wants you taken care of quickly. Route 68 (every hour) bus is at the parking lot. Route 37 bus is on Lindbergh Blvd....read full review