I made an appointment at this barbershop for 1:00 PM and arrived 15 minutes early. I took a seat and waited, only to find out at my appointment time that they were running behind.
I understand that delays happen, especially in a busy shop. However, it is basic professional courtesy to let a client know when you are running late, especially when that client booked a specific appointment time and is already sitting in your shop waiting.
A simple heads-up would have made a big difference. Instead, nothing was said until my time came, and all I received was, “I’m running behind.” That was frustrating and very inconvenient, especially because my time was wasted without any real communication.
The service may be good, but the lack of communication and respect for appointment times made this a disappointing experience.
The two star is for the poor, nothing else.
Joseph Skill (Joe)
Dec 2025
I have been going here for about 2 years now and never had a bad experience. I personally go to Max and he has always been on point every time. I also love the atmosphere in the shop. They have such a diverse clientele and make every single person who walks through the door feel comfortable. They know how to cut all different kinds of hair no matter what ethnicity you are or what style you want, he can also give a great shave or sculpt you're beard up nicely. They know how to do it all!! They are very clean and sanitary and are very mindful when it comes to covid/masks ect...I would absolutely recommend them 👌💯
abdulrahman alhassun
Aug 2025
Went in there for a line up, and a beard trim. Came out with a friend. The experience was lovely and they treated me well. Had a great conversation with the gentleman who cut my hair, Mr. Grierson (sorry if I butchered the name) And the atmosphere was top notch. Not really living there, but if i was then he would be my guy for sure! AND HE ACTUALLY PRONOUNCED MY NAME CORRECTLY TOO. I should just give them the 5/5 for that alone
Sherief Woodard
Aug 2025
Maxes Gentleman’s Quarters has a very relaxing atmosphere and amazing cuts. Very professional, these guys really know what they’re doing.
Sean P.
Aug 2025
I was in town for a conference and needed a haircut in a hurry. Great cut! Good conversation. And I loved all of the history in the shop - pictures of local and national celebrities who had visited the shop.
B S
Jul 2025
Excellent service!
b smith
Jul 2025
Excellent service!
Sherika Pierce
May 2025
This barber 💈 shop is beautifully decorated and clean! I didn’t have an appointment, it wasn’t busy and I was able to be in and out in under 7 mins! My only issue is the price. I was charged $40 for an undercut. I asked how much does a hair cut start at, I was told $45. That doesn’t make sense to me. I paid and left a $10 tip. I definitely will not be back. I felt like I was taken advantage of; maybe because I was a female??? The salon next door to me charges $10 for an undercut. I always support black businesses, but I will not be played for a fool.
Pearl
Mar 2025
Great cut, great service, altogether genteel.
Maui World Travelers
Dec 2024
This joint is a true barbershop with all the fixings: Straight edge shaves, walls adorned with tons of photos, furniture with charm, and even a shoe shine chair. A huge window along the sidewalk is great for people-watching and people watching you in one of the three or four chairs.
I had my hair cut here a few years ago by Max, who is such a friendly and professional man, but it's my spouse who comes back whenever we're in town as it's difficult to find people talented enough to cut African American hair in Hawaii. Edges are cut with precision and fades done just right. He even uses a light that professional photographers use to get better lighting while he's working on you. A cut will cost you about $35. We usually call in for same day service and get in quick. All ages are welcome.
I refused to create a Yelp biz page for this place years ago as I didn't want to burden the owner with something he might not agree with, but it looks like it was embraced as they offer a check-in discount for military & college students ($5 off haircuts on Wednesday's).
Jeavon Johnson
I made an appointment at this barbershop for 1:00 PM and arrived 15 minutes early. I took a seat and waited, only to find out at my appointment time that they were running behind.
I understand that delays happen, especially in a busy shop. However, it is basic professional courtesy to let a client know when you are running late, especially when that client booked a specific appointment time and is already sitting in your shop waiting.
A simple heads-up would have made a big difference. Instead, nothing was said until my time came, and all I received was, “I’m running behind.” That was frustrating and very inconvenient, especially because my time was wasted without any real communication.
The service may be good, but the lack of communication and respect for appointment times made this a disappointing experience.
The two star is for the poor, nothing else.
Joseph Skill (Joe)
I have been going here for about 2 years now and never had a bad experience. I personally go to Max and he has always been on point every time. I also love the atmosphere in the shop. They have such a diverse clientele and make every single person who walks through the door feel comfortable. They know how to cut all different kinds of hair no matter what ethnicity you are or what style you want, he can also give a great shave or sculpt you're beard up nicely. They know how to do it all!! They are very clean and sanitary and are very mindful when it comes to covid/masks ect...I would absolutely recommend them 👌💯
abdulrahman alhassun
Went in there for a line up, and a beard trim. Came out with a friend. The experience was lovely and they treated me well. Had a great conversation with the gentleman who cut my hair, Mr. Grierson (sorry if I butchered the name)
And the atmosphere was top notch.
Not really living there, but if i was then he would be my guy for sure!
AND HE ACTUALLY PRONOUNCED MY NAME CORRECTLY TOO. I should just give them the 5/5 for that alone
Sherief Woodard
Maxes Gentleman’s Quarters has a very relaxing atmosphere and amazing cuts. Very professional, these guys really know what they’re doing.
Sean P.
I was in town for a conference and needed a haircut in a hurry. Great cut! Good conversation. And I loved all of the history in the shop - pictures of local and national celebrities who had visited the shop.
B S
Excellent service!
b smith
Excellent service!
Sherika Pierce
This barber 💈 shop is beautifully decorated and clean! I didn’t have an appointment, it wasn’t busy and I was able to be in and out in under 7 mins! My only issue is the price. I was charged $40 for an undercut. I asked how much does a hair cut start at, I was told $45. That doesn’t make sense to me. I paid and left a $10 tip. I definitely will not be back. I felt like I was taken advantage of; maybe because I was a female??? The salon next door to me charges $10 for an undercut. I always support black businesses, but I will not be played for a fool.
Pearl
Great cut, great service, altogether genteel.
Maui World Travelers
This joint is a true barbershop with all the fixings: Straight edge shaves, walls adorned with tons of photos, furniture with charm, and even a shoe shine chair. A huge window along the sidewalk is great for people-watching and people watching you in one of the three or four chairs.
I had my hair cut here a few years ago by Max, who is such a friendly and professional man, but it's my spouse who comes back whenever we're in town as it's difficult to find people talented enough to cut African American hair in Hawaii. Edges are cut with precision and fades done just right. He even uses a light that professional photographers use to get better lighting while he's working on you. A cut will cost you about $35. We usually call in for same day service and get in quick. All ages are welcome.
I refused to create a Yelp biz page for this place years ago as I didn't want to burden the owner with something he might not agree with, but it looks like it was embraced as they offer a check-in discount for military & college students ($5 off haircuts on Wednesday's).
Highly recommended!