JG Real Estate has received a variety of reviews from customers, reflecting different experiences with the company's services. Some customers have expressed dissatisfaction with the company's repair services, mentioning issues like delayed resolutions and poor communication. They reported needing to handle appointments and follow-ups on their own, which often led to further delays. However, many customers have shared positive experiences with JG, highlighting the company's quick response times to maintenance requests and the overall care provided for rental properties over the years. One customer noted that the maintenance team even went out of their way to forward a package to their new address at no extra cost.
Others have praised JG for managing properties efficiently, with one customer stating that since they hired JG to manage their three-unit property from afar, they have not had to worry about their rental. Tenants can pay rent and request repairs online, making the process easy for everyone. JG also ensures that properties meet all state and city regulations and keeps property owners informed with yearly inspection reports. They require owner approval for expenses over $500, preventing unexpected costs. Despite some negative feedback, JG Real Estate is recognized by many for its responsive service and reasonable pricing for a worry-free rental experience.
Brielle Ballantine is a terrific agent. She was so helpful and transparent, keeping my daughter and I informed throughout the process from acceptance on the property to final move-in. She was such a pleasure to work with and extremely responsive to any questions we had. She is truly an exceptional agent!
Orland did a great job fixing up our house. He was friendly, dependable, and made sure everything was done right. We’re really happy with how it turned out and would definitely recommend him!
As a current tenant, maintenance requests are always handled timely by professionals - Orlando was awesome and communicative and overall super helpful and efficient in replacing my bathroom sink.
1028 North 3rd Street, Philadelphia, PA 19123
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