About JG Real Estate Property Management
JG Real Estate has received a variety of reviews from customers, reflecting different experiences with the company's services. Some customers have expressed dissatisfaction with the company's repair services, mentioning issues like delayed resolutions and poor communication. They reported needing to handle appointments and follow-ups on their own, which often led to further delays. However, many customers have shared positive experiences with JG, highlighting the company's quick response times to maintenance requests and the overall care provided for rental properties over the years. One customer noted that the maintenance team even went out of their way to forward a package to their new address at no extra cost. Others have praised JG for managing properties efficiently, with one customer stating that since they hired JG to manage their three-unit property from afar, they have not had to worry about their rental. Tenants can pay rent and request repairs online, making the process easy for everyone. JG also ensures that properties meet all state and city regulations and keeps property owners informed with yearly inspection reports. They require owner approval for expenses over $500, preventing unexpected costs. Despite some negative feedback, JG Real Estate is recognized by many for its responsive service and reasonable pricing for a worry-free rental experience.
689 N Broad St, McDermott Building
There was a change, either change of management or something else--not sure. When I was looking to move in last year, the reviews really were the deal breaker with maintenance being the number one complaint--took the risk anyway. They added an automated maintenance system through an app/website and its light and day the best system I have come across. You simply upload the issue with photos, and its taken care of in the next few days.
Orlando is one of those guys if you lose him as an employee, big mistake. Not only is he quick, he makes you feel good when hes done the job. Super respectful, always asks if he can proceed...read full review
Orlando is super reliable and so nice. He does my regular maintenance and is always thorough with his work. My AC randomly stopped working at 10 PM at night and he called me immediately (2 mins after I sent my message request to him) late at night to walk me through troubleshooting so I didn’t have to sleep with 80 degree heat.
I worked with Orlando to help with preventing measures on our AC, he was kind and very thorough with helping us out, went above and beyond getting us some extra filters! Would recommend him for any maintenance!