About Ciocca Subaru of Philadelphia
Ciocca Subaru of Philadelphia is highly recommended for its excellent car buying and service experiences. Many customers praise the sales team, especially Frank Bythrow and Josh Brady, for their friendly and helpful approach. Customers feel valued and appreciated, not just treated as another sale. The dealership features a clean and spacious waiting area with refreshments such as coffee, bottled water, fresh fruit, snacks, and candy, providing a comfortable place to relax during visits. When unexpected issues occur, like engine troubles, staff including Meghan respond quickly and efficiently, offering fast solutions even in urgent situations. The team works hard to get customers back on the road without long delays. Finance representatives, such as Gio, are recognized for clear communication and support throughout the process. The dealership also offers valet parking, which makes arriving and leaving easier, and their commitment to community work adds to their positive reputation. Overall, Ciocca Subaru of Philadelphia stands out for its dedication to customer satisfaction and quality service, making it a preferred choice for vehicle purchases and maintenance needs.
This was the best experience I’ve ever had at a dealership. It wasn’t just about the bottom line. I felt as though they were trying to do right by me as the customer. Everyone I came in contact with was friendly and made sure I was comfortable with the process. Aarron was my salesperson and he went above and beyond. I couldn’t be happier. They worked hard for my business and they have earned a lifelong customer. I love my new car!
The service here is great, they’ve always come through whenever I’ve had an issue without any difficulty. 10/10!
The customer service was excellent. They communicated with me throughout the entire process. They were very transparent and explained all the repairs my car needed in detail. They contact you for authorization before any repairs are completed. Jeremy was available to answer all the questions I had. I would definitely recommend them for service or purchasing a vehicle.