Bluemercury

Jan 2021

10 out of 10! Exceptional customer service; (Kr?) Christina was welcoming, enthusiastic, and very helpful putting together a beautiful Christmas gift within my price range for my gf. Do not be discouraged by some the prices on some high end products because there are so many options which she'll help you find. She then went the extra mile to wrap and box everything to look great, and even hooked me up with a bunch of additional samples. Awesome experience, will be back.

Aug 2019

I came up to this area of town, specifically so I could shop at this Blue Mercury, the other one was undergoing renovations. Wow, what a beautiful, big, bright airy beauty supply store! I was given a gift card for my birthday, I was excited to use it and I left with an Oribe hair masque, I love Oribe and Blue Mercury carries a lot of it! I'm going to start checking out all of their other brands too, but I go there specifically for the Oribe haircare. The sales ladies who helped me were friendly, knowledgeable and courteous. I was very pleased with my shopping experience here and I checked out a few other local stores while in University City. It was definitely worth the trip from Center City and I would definitely come back again!

May 2019

I came here because I didn't have time to go downtown to sephora to grab a couple of items. Despite the store being visibly empty, the staff did not greet me or help me until one realized that I was looking for something at the Nars counter that I couldn't find. She didn't offer any real assistance other than charging my card. Next time I will go to Sephora where the product selection is better and the customer service reps offer assistance beyond helping me pay.