Reviews for Be Relax
Write a reviewHours
Monday: 8AM - 9PM
Tuesday: 8AM - 9PM
Wednesday: 8AM - 9PM
Thursday: 8AM - 9PM
Friday: 8AM - 9PM
Saturday: 8AM - 9PM
Sunday: 8AM - 9PM
Ratings
Google: 2.8/5Be Relax
8000 Essington Ave, Philadelphia
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The massage was good. The attitude was meh and no water offered after. Still tipped her well. The unfortunate part - I was instructed to remove my necklace (not asked), but was OK to leave my bracelet on. Of course, I forgot to grab my necklace (should have put it in a pocket). I called and they had it, but they refused to mail it to me because it's "not their responsibility." I understand that, but just because it isn't their "responsibility," it doesn't mean they couldn't be kind and throw it in an envelope and simply mail it to me. So they get to keep my gold necklace that I have had for 10 plus years because it's "not their responsibility." Not the best customer service...read full review
Worst massage I’ve ever had. Two minutes in, I regretted getting 20 minutes. What’s the point of asking my preferences if you’re going to do whatever?And she kept changing the styles/trying to give me pseudo chiropractic adjustments. Aromatherapy was nice, but definitely felt/heard her stretch the collar on my shirt. I was more tense post massage than going in.Next time, I’m just grabbing a drink. Chairs looked nice though and store was well lit/spaced. Read reviews before stopping in or have priority pass.
The customer service is A1. I wpuld give this a higher rating if I could and I'm very surprised to see the other ratings on here. My massage therapist was Kelar. She was beyond great. She has a talent with finding areas that need treatment and very attentive to your needs. She has gifted hands. I get massages quite often and now have a favorite spot now in the airport.