A&B Full Pool Service is a trusted and professional company known for its excellent pool care and customer service. Customers appreciate the team’s attention to detail during weekly visits, resulting in pools that are always clean, clear, and well-maintained. The company handles a variety of services, including pool openings, closings, repairs, and winterization, often exceeding customer expectations. Many clients highlight the expertise of the technicians, who are described as friendly, knowledgeable, and efficient, with some reviews noting that they do a fantastic job even on challenging pools with unique shapes and features.
A&B Pools stands out for its responsive and helpful office staff, especially Loretta, who is frequently praised for her quick replies and in-depth advice, often guiding customers through issues over the phone. Customers also mention that the owner is approachable and takes responsibility when problems arise, showing genuine concern and willingness to resolve issues promptly.
While most reviews are highly positive, some mention occasional scheduling and communication challenges, but these are generally addressed by the owner and staff. Overall, A&B Full Pool Service is highly recommended as a reliable, professional, and customer-focused pool service company that provides quality work and cares about its clients’ satisfaction.
A&B came out and opened my pool. First time pool owner. Walked me through it all and answered all of my questions. Made the process super easy and understandable. Would certainly recommend them to anyone in need of pool maintenance or opening/closing.
I have never needed a technician from A& B to come work on my pool. The reason is, Loretta, (the woman who answered the phone) has talked me through every problem I’ve had. She is amazing and should be considered a certified pool guru, in my opinion. It was like she was standing next to me in my garage telling me step by step what to do. I am now making A&B my official pool company and will schedule my openings/closings etc with them. I figure if the person who answers the phone knows so much, imagine the rest of the crew! Thank you, Loretta! You earned your company a customer!
Just started using A&B Pools this year and we couldn't be more pleased. Our pool has never been so clean and clear and the attention to detail during the weekly visits is apparent. We made a change this year from our prior pool service company and it was evident immediately during the pool opening that A&B Pools was the right choice. We knew our prior pool company wasn't giving us the level of service and care that we expected, but we had no idea how bad it really was until we saw how our pool shines now which is a testament to the level of detail that the technicians operate at during their weekly visits. Loretta in the office is always a pleasure to deal with and… read full review
94 South Tamenend Avenue, New Britain, PA 18901
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