A&B Full Pool Service

Oct 2023

I highly recommend them. Best of Bucks. We started with a different company for the first two years after we built our pool. I knew that the previous company was awful but didn't realize how bad until I contacted A&B. Our pool is not easy to open and close due to rock wall, shape, etc. and they do a fantastic job every time. We've been using them for five years now and they are hands down the choice if you want professionals that absolutely know what they are doing.

Nov 2022

EDIT: (From 1 - 4 stars) The owner Adam reached out to me today and was very apologetic. He explained what could have happened to cause all of the issues which sounded like the perfect storm. I appreciate him reaching out and hopefull that the below was an isolated course of events.We used A&B at our last house. They were always great but recently had a new pool installed at our new house and things have appeared to have changed. I had contacted them on Oct 4 to schedule a closing of my pool. They shared that they were booked out until the week of Oct 24th. I stated that I could do Wed-Fri that week because I was out of town through that Tues. They confirmed and even sent me a receipt of my deposit that showed a date of Oct 26 (Wed) for closing. The next thing I know, I receive a text and email on Oct 21 stating that they will be out Oct 25 to close. So I call them and ask them if they can move because I was going to be out of town and couldn't prep anything for them. I even shared that I had made this request etc. The person on the phone made a comment that there's no guarantee and that they wouldn't have promised anything etc. Essentially claiming that I never made the request for a later in the week closing. She then said she would see what can be done. I later get a call, but I was already out of town at this point, that they were able to cancel the appointment and would reschedule it for wed-fri. Wed-Fri came and went....no one ever showed up....not even a call. So I call them today and now I'm waiting to even get scheduled. I offered to go with another company if they are swamped because it seems they cannot keep up. Shouldn't be this hard especially since their receipt already showed an Oct 26 date for my appt.....more importantly, there seems to be a lack of accountability as I was made to feel like I never made them aware of my travel.Service: Winterization

Jun 2022

Just had my first experience with A&B Pools. I have always opened, closed and serviced my pool in the past but the day after I opened it this year I was greeted with two failures in the PVC fittings. My pump and housing have settled over the 18 years of the pool and I knew it should be addressed but I kept putting it off, until now. I called their main number but wasn't able to leave a vmail as the mailbox was full? However, the Owner has his cell on the recording in case you need to get him (which I did). I sent him a text explaining what happened and he replied within a couple of hours at most. He sent my information to the office and I received a call from Ross who was very helpful. A&B uses email as their means of communication as well as payment which is very convenient for me. Ross had me scheduled just two days after I called with an 11:30 appointment and the service guys were basically right on time! They remedied the problem and installed thick wall (schedule 80) fittings as they felt the existing ones (schedule 40) were not appropriate for the pressure they were under. The whole job was done very quickly, no mess and for what I consider to be a fair price for their service. I will absolutely use them again, if looking for a pool company give these guys a call and tell Ross I sent you.