American Pump Service is a dependable company that offers prompt and professional septic tank services. Charlie, a representative of the company, is known for being honest and helpful. He goes above and beyond to assist customers, including helping with septic tank systems like Cromaflow Septic Tank and ensuring peace of mind for homeowners, especially first-time buyers in the Poconos area. The company is highly recommended for septic tank maintenance and repair due to its professionalism, knowledge, and trustworthiness. Customers appreciate that the technicians are always on time or give advance notice, making it easier to plan their day. The owner, Otto, is available to answer questions from sellers or buyers. The inspector, Tony, is described as very professional, nice, and dedicated—going above the call of duty, such as scaling a hill to retrieve an outdoor pillow. Customers praise American Pump Service for their good communication, timely work, and reasonable pricing. The company has proven to be the only choice for pumping and septic work, especially for first-time homeowners who value integrity and quality service.
To start i reached out to about 4 or 5 different septic companies in the poconos none would even come to look at the issue i was having, i guess they dont like money. I finally came across Charlie with American Pump services and he was at my home immediately to investigate. After I explained the symptoms my system was experiencing and his inspection we decided to dig up a part of the tank and sure enough it was obvious the whole tank needed to be replaced as it was an old style tank and the seal broke. We put in for the permit Received the permit Tank was connected and installed in one day and working Tank was inspected two days later past inspection Tank was backfilled… read full review
Jun 2026
5.0★★★★★
Amazing service! Came right away when we told them we’ve been out of a grinder pump since the following morning. Very respectful and very good pricing!! 100% recommend them over gotta go potty.
May 2026
5.0★★★★★
Great and fast service. Got our well pump regulator up and running in no time. Reasonably priced. Courteous and very professional. I would highly recommend to anyone.
