About Ross Appliance
Ross Appliance, now part of Don's Appliances, has built a strong reputation for its quality appliances and excellent customer service in Pittsburgh, PA. Since 1971, it has been a trusted source for high-quality appliances, installation, and repair services. The store offers competitive prices and emphasizes "white glove" service, ensuring customers have a positive experience. Many customers have praised the helpful and knowledgeable sales staff, as well as the friendly and efficient delivery team. The staff’s courtesy, professionalism, and helpfulness are often highlighted. Customers have noted the quick delivery, respectful service, and the ability to get appliances like the Speed Queen right in front of the store, with no high-pressure sales. The store's staff is known for answering questions thoroughly and providing fast, courteous, and professional service. Ross Appliance remains recommended for its reliable service, quality products, and attentive staff.
Entry level LG gas range was back ordered at big box store. Don's had one delivered in 10 days with no hassle. Don's kept us updated with delivery schedule almost to the extreme. The stove was delivered by two young fellows who were skilled at maneuvering the stove thru tight spaces with no problem. They were also very polite and respectful.
Had an excellent experience with Ryan at your Monroeville store in our purchase of a replacement Kitchen Aid Double Wall Oven. And also appreciated the communications for removal, installation and followup. Additionally, the service crew that removed the old oven and the crew that installed the new oven were great. Everything went smoothly. Thank you Ryan, and Don's Appliance!
Excellent in all phases