About Gem Nails & Spa
Some customers have noted that the customer service can be inconsistent. While many find the staff friendly, others have experienced moments where the staff seemed pushy or dismissive of their requests. Pricing remains a point of contention for some, who feel it is high for the services provided. One customer did mention that while the mani was great, one color was an extra $15, which they decided to pass on. Despite these occasional issues, many customers have had fantastic experiences. One customer highlighted the technicians' creativity, stating they helped pick a design that turned out even better than expected, making their nails look gorgeous and unique. Another customer enjoyed a mani/pedi and received excellent service, with the staff quickly adding hot water when the pedi water got cold. The cleanliness of the salon has also received positive mentions, with one customer describing it as "Always 100%." Overall, Gem Nails & Spa seems to be a popular destination for those seeking high-quality nail services in a friendly and clean environment, with many customers noting their desire to return.
This salon is clean, relaxing, and very professional. My nail technician was patient and made sure I loved the final result. The colors were vibrant and lasted for weeks. I highly recommend this place.
They are so friendly here which is the number one reason I keep coming back. I’ve only been coming here for a short time but I always love my nails. Hannah always does such an amazing job on my nails. She is great at designs.
I’ve been coming here to see Kelly for the two years she’s worked here and she’s amazing. She’s been my nail tech for over 10 years and I’ll follow her wherever she goes. She gets me done quick and my nails are always on point.