Gem Nails & Spa

Some customers have noted that the customer service can be inconsistent. While many find the staff friendly, others have experienced moments where the staff seemed pushy or dismissive of their requests. Pricing remains a point of contention for some, who feel it is high for the services provided. One customer did mention that while the mani was great, one color was an extra $15, which they decided to pass on. Despite these occasional issues, many customers have had fantastic experiences. One customer highlighted the technicians' creativity, stating they helped pick a design that turned out even better than expected, making their nails look gorgeous and unique. Another customer enjoyed a mani/pedi and received excellent service, with the staff quickly adding hot water when the pedi water got cold. The cleanliness of the salon has also received positive mentions, with one customer describing it as "Always 100%." Overall, Gem Nails & Spa seems to be a popular destination for those seeking high-quality nail services in a friendly and clean environment, with many customers noting their desire to return.