Horizon Eye Care Group

Jan 2022

No one ever calls you back, appointment was so quick and not like anything I’ve ever experienced. I’ve been trying to call to order contacts for three weeks and get no response.

Jan 2021

I started going here a couple years ago because it was close to home and for insurance purposes. I should have changed doctors after the first year... First appointment, staff was not great and welcoming. A week after I got my glasses I called the office to tell them there was a problem with my glasses, lady told me someone would call me back. No one ever called me back. I brushed it off, as they were too busy... Next appointment, staff still not friendly. Everything went ok that time... This year, after getting my glasses, I have tried to call the office several times and left messages that my prescription in my glasses were not correct. I may as well not be wearing...read full review

Jan 2020

My husband and I both had a good experience, did not wait long, had a thorough eye exam. We found glasses we liked and ordered them. The MA was a big help in picking our glasses and we had wonderful service from her. But after 20 days we did not hear anything about our glasses. We finally got a hold of someone and my husband's are in but mine are not, they are on back order. It would be nice to get a call telling us that. My husband has to wait another week to get his glasses because he could not pick them up in the 2 hour time frame they gave him and staff will not be in next week because they got picked for jury duty. Don't they have someone else to cover for them?????Now...read full review