Penn State Health Otolaryngology - Head and Neck Surgery

Jul 2024

My experience with them they have refused to help me multiple times and the last one was Dr Whitfield he has refused to help me except cut the same thing again and again to treat a reoccurring issue. I highly do not recommend someone’s care that has no connection or concern with the patient. You guys are sad quit and give the job to some that looks at the patient as priority and not your time. Man kind is sad today.

Jun 2024

I went almost a year, with two Doctor's referring me and not being able to make the appointment because they kept saying they don't have the referral. . Multiple referrals were sent by each Doctor. When I called and got someone to answer, they didn't have the referral or I would call and would have to messages. I just went to an independent ENT. No referral neccessary. Everyone was pleasant. I am really not impressed with Penn State. I had high hopes and have been patient but I am just about over it. I am slowly getting some Five Star Docs but they are not PSH. They are independant. They are refrshingly old school. Care, empathy, respect, it's all there.

Apr 2024

We were given the choices of Hershey Medical Center or Johns Hopkins in Baltimore. We chose (against recommendation from our Pediatrician) to move forward with Hershey Medical Center. Never did we expect to encounter such a lack of professionalism or blatant disregard for our son’s health by the Doctors at Penn State Health. It took six months for our son to be seen in person due to our appointment being cancelled by Penn State Health and finally our Pediatrician calling in to advocate for an in-person visit in December. During this visit our notes stated the following, "Given his age the recommendation for now is to still proceed with sleep study which is scheduled...read full review