Russ was quick to answer the first call. He was open to me texting him a video so he could better understand what my situation was I was seeking advice about--- slightly wet inside foundation wall. He rang me the next day- Saturday morning- and he was open to providing feedback even though it ended up I didn't have a big issue that would require his work. He seems genuinely interested in breaking down the reputation that construction related folks don't return calls and ghost you. Good on you Russ for putting customer service high on the list!!!
February 2025
Russ was like an angel sent from heaven! His prompt response with all of my needs were exemplary! Russ gave me the utmost confidence to know that any concerns I had would be taken care of immediately. Thank you so much, Russ, for all you did for me! Words could never express my complete resolve and satisfaction you gave to me! You are the best!
December 2024
I contacted NEPA Environmental to assess mold and they not only came quickly, but right before leaving for holiday—impressive! NEPA performed a most thorough comprehensive assessment. The amount of detail in an easy to read format with diagrams and flawless pictures. This is a key document in the sale of this house. I unhesitatingly recommend NEPA Environmental.
Russ was quick to answer the first call. He was open to me texting him a video so he could better understand what my situation was I was seeking advice about--- slightly wet inside foundation wall. He rang me the next day- Saturday morning- and he was open to providing feedback even though it ended up I didn't have a big issue that would require his work. He seems genuinely interested in breaking down the reputation that construction related folks don't return calls and ghost you. Good on you Russ for putting customer service high on the list!!!
Russ was like an angel sent from heaven! His prompt response with all of my needs were exemplary! Russ gave me the utmost confidence to know that any concerns I had would be taken care of immediately. Thank you so much, Russ, for all you did for me! Words could never express my complete resolve and satisfaction you gave to me! You are the best!
I contacted NEPA Environmental to assess mold and they not only came quickly, but right before leaving for holiday—impressive! NEPA performed a most thorough comprehensive assessment. The amount of detail in an easy to read format with diagrams and flawless pictures. This is a key document in the sale of this house. I unhesitatingly recommend NEPA Environmental.