I've been a Geisinger patient for over 30 years, 20 of them include the Frackville clinic. The quality of the care I've been getting over the past 6 years here has me wanting to switch to a different hospital network entirely. Save yourself the aggravation. Desk staff is always pleasant but I cannot remember the last time I have felt listened to by a provider. They go months without notifying you of things found in testing, you get to learn about it while being checked in by a nurse for what you thought was a routine yearly check up (one time said appointmentwas 8 months after the test was run). Then you find things listed on your after care summary print out that they… read full review
Sep 2021
2.0★★☆☆☆
Reception and nurses were always great, doctors were usually nice, but there's no such thing as follow ups here. Ongoing problems were hardly ever added to mychart. Visit notes/summaries had wrong information, or things that were never said. They don't listen to what you tell them is and isn't working for injuries. Keep taking otc pain relief as their solution, but now I can't even take that because it doesn't work for anything at all anymore.My current problem, I was bounced between appointments (5 different doctors and 3 different specialists) for them to give me another appointment with somebody else instead of just listening to me about what was working and what wasn't.
