Wales Veterinary Practice is an equine-focused veterinary practice that is highly praised by its clients. The practice is known for its knowledgeable, helpful, and welcoming staff who provide excellent customer service. Clients appreciate the reasonable and affordable prices, as well as the practice's compassionate and caring approach towards animals. The practice is described as being very welcoming, with a team that truly cares about the well-being of their patients. Customers also mention that the staff are always extremely helpful, professional, and kind, taking time to explain treatments and support pet owners. The practice responded quickly to emergencies, treating animals with care and respect, and even helping owners find affordable emergency services when needed. Clients are extremely satisfied with the service they have received and are grateful to have such a reliable and efficient veterinary practice in the area.
I took my 18 year kitty there for a second opinion. The veterinarian was very compassionate and helped me to decide to put her to sleep. They let me spend as much time as I needed both before and after. It was heart breaking, but I was glad I was there and they did it while I was holding her.
The staff there is amazing, compassionate, hard-working, professional, well educated, polite I cannot say enough good things about all of them Dr Bixby was extremely thorough. Taking care of my cat ordered all the right medication’s. Did a thorough exam and offered follow ups. They always answer the phone And you can tell they actually care about the people and the animals. Paige, The other vet is so kind And great with animals. The receptionist is great I would highly recommend.
I cannot say enough wonderful things about Wales Veterinary Practice.
When my sister's dog was experiencing a true emergency, three other veterinary offices, including emergency facilities, turned us away. Wales did not hesitate for a second to help. From our very first phone call with Pam, who is absolutely incredible, to the veterinarian and every technician we encountered, we were treated with compassion, kindness, and genuine care.
My sister was faced with one of the most difficult decisions any pet parent could ever make. The entire staff stood beside us through every step of that heartbreaking process. They never rushed us, answered every question with patience,… read full review
1703 Peninsula Drive, Erie, PA 16505
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