UPMC Western Behavioral Health at Safe Harbor

Oct 2023

I really want to stress that this facility is NOT open 24 hours/7 days a week. The Crisis Services line IS a 24hr/7 day a week service by phone. 8:00AM - 5:00PM Monday through Friday are the hours this facility operates in. Google is wrong in saying it is a 24 hour facility. Other than that, with the way things are in late 2023 their caseloads are heavy. It can be tough to reach people but I say show up to this place in person. Playing phone tag will get you frustrated and resentful. You get out of it what you put into it. I see alot of frustrations on here about medications... talk to your PCP. You know, you can do that. I appreciate the services I receive here. Nowhere...read full review

Nov 2022

It was absolutely horrible at first but I was in bad shape mentally! It took alot of trial and error and I was so impatient not having any relief! We've finally made a break through in my treatment a weeks ago. It's only been uphill from here. I highly recommend taking care of all your needs with your psychiatrist or therapist personally instead of having to call for anything.

Oct 2022

I've been going to safe harbor for almost a year now for med management and therapy. I'm very happy with the treatment I've received. I've never had a problem getting meds on time or getting appointments. My phone calls have always been returned in a timely manner. My psychiatrist Morgan is great and listens to any concerns I have. My drug and alcohol counselor Keri has been very helpful and so has my therapist, Holly. She is unbiased and asks the right questions. The nursing staff is prompt to respond as well and the receptionists are kind and welcoming. I have no complaints.