The absolute sweetest team here!! Stopped in for a happy return, and then went to look for a travel size of one of my OG perfumes. Tragically it has since been discontinued, but Molly helped me figure this out, searched online, looked up my ulta account to triple check, asked other people, and was just an absolute GEM and so helpful.
Not sure if she is management or not, but she should be. Nordstrom level customer service. <3 Sweet girl who did my return was also so friendly and patient! 10/10.
May 2026
I went to the Ulta beauty store today to find a lash serum. I accidentally tore out half of my lashes, taking Fake eyelashes off And I heard online that finding a good lash serum is difficult because you have to know what ingredients you’re looking for I was feeling overwhelmed but then Eric a store employee saw me looking a little clueless, stepped in and helped me find all of the best lash serums in the building helped compare their prices and even checked online to make sure that those were all my options. He also read through the labels and made sure that all of the ingredients where optimal He was very knowledgeable, very helpful and Didn’t make me feel embarrassed... read full review
December 2025
I have a lifelong commitment and love for Katie! She is so incredibly talented and kind to everyone she meets! She’s so patient and knowledgeable about everything beauty related! She listens to exactly what you want and always exceeds my expectations! Going to Katie to get your hair done is like hanging out with a bestie! I highly recommend Katie to anyone and YOU’LL NEVER BE DISAPPOINTED! I promise you will leave Katie’s chair feeling beautiful on the inside and out!
The absolute sweetest team here!! Stopped in for a happy return, and then went to look for a travel size of one of my OG perfumes. Tragically it has since been discontinued, but Molly helped me figure this out, searched online, looked up my ulta account to triple check, asked other people, and was just an absolute GEM and so helpful.
Not sure if she is management or not, but she should be. Nordstrom level customer service. <3 Sweet girl who did my return was also so friendly and patient! 10/10.
I went to the Ulta beauty store today to find a lash serum. I accidentally tore out half of my lashes, taking Fake eyelashes off And I heard online that finding a good lash serum is difficult because you have to know what ingredients you’re looking for I was feeling overwhelmed but then Eric a store employee saw me looking a little clueless, stepped in and helped me find all of the best lash serums in the building helped compare their prices and even checked online to make sure that those were all my options. He also read through the labels and made sure that all of the ingredients where optimal He was very knowledgeable, very helpful and Didn’t make me feel embarrassed... read full review
I have a lifelong commitment and love for Katie! She is so incredibly talented and kind to everyone she meets! She’s so patient and knowledgeable about everything beauty related! She listens to exactly what you want and always exceeds my expectations! Going to Katie to get your hair done is like hanging out with a bestie! I highly recommend Katie to anyone and YOU’LL NEVER BE DISAPPOINTED! I promise you will leave Katie’s chair feeling beautiful on the inside and out!