About DE Duffey & Sons Inc
D.E. Duffey & Sons Inc. is a trusted, long-standing home comfort business serving suburban Philadelphia since 1898. As a 4th generation company, they specialize in providing complete heating and cooling solutions for families. Their services include heating and cooling equipment installation, maintenance, annual service contracts, and heating oil delivery. Customers consistently praise the company for its excellent customer service, professionalism, and reliability. Many mention the staff's efficiency, kindness, and willingness to go above and beyond, often on short notice. Technicians are described as professional, thorough, and capable, with work that looks great and is completed promptly. The company’s delivery service is reliable even in snow and ice, and their automated system ensures consistent supply. Pricing is considered fair, with no surprises. Customers also appreciate the quality of installations, especially their HVAC systems, which are installed quickly and efficiently. The company has even responded promptly to fix issues caused by other providers, demonstrating their dedication to customer satisfaction. Overall, D.E. Duffey & Sons Inc. is seen as a dependable, professional, and customer-focused business that provides high-quality heating, cooling, and oil services, earning lifelong loyalty from satisfied customers.
There was a miscommunication regarding our delivery this morning. Kate took care of it and she worked efficiently with us. She was very considerate and understanding about our heating situation and she was able to help us. I am very pleased with the turn out. I highly recommend Duffey with their services. They work with you and made sure you are comfortable in your own home. Thank you Kate!!
To whomever owns this company your staff are rockstars! I was in dire need of service and the woman I spoke to made it her duty to get us oil on the same day. I wish I could have gotten her name but please give her a round of applause. The technician who came by was also very efficient!
This is customer service! I am now a forever customer!
Thank you Kate for getting us up and running on short notice! Joe, Mike and Sean were great! Showed up bright and early ready to go and had our oil tank replaced and heat back on by noon. They were professional and kind and thoroughly explained everything they were doing. Their work looks great and I can’t thank yall enough!