Salter Spiral Stair offers a positive experience for customers. The company delivers high-quality, well-made products promptly. While installation may require specialized tools and some effort to assemble, the end result is a sturdy and functional staircase that fits well in various spaces, meeting customer expectations of quality and performance.
Customers have praised the company's helpful sales staff, who provide guidance throughout the purchasing process. The spiral staircases are described as attractive, sturdy, and convenient, with clear instructions and labeled parts that make the DIY assembly process manageable, even for those without extensive experience.
The company's attention to detail and customer service has been highlighted, with one customer specifically mentioning the excellent assistance provided by Ralph D. in designing a two-story spiral staircase that perfectly suited their home and style.
As a builder, I rely on suppliers to deliver accurately and on time. My order with Salter Spiral Stairs initially arrived incomplete, which was frustrating given my project deadlines. Fortunately, Amy quickly stepped in — she was extremely helpful and understanding — and arranged to have the missing pieces shipped 2-day air. Mistakes can happen, but it means a lot when a company steps up and resolves them promptly. I’m grateful for their follow-through and Amy’s professionalism, and I would gladly recommend and order from them again.
This was my second spiral staircase for our new cabin. We originally put a spiral staircase in the cabin. Then, for us to be able to get from the top deck to the lower deck, we opted to purchase another spiral staircase for the outside. The quality is unmatched. It looks fantastic! We could not be happier.
This was my second spiral staircase for our new cabin. We originally put a spiral staircase in the cabin. Then, for us to be able to get from the top deck to the lower deck, we opted to purchase another spiral staircase for the outside. The quality is unmatched. It looks fantastic! We could not be happier.
Monday 8AM - 9PM
Tuesday 8AM - 9PM
Wednesday 8AM - 9PM
Thursday 8AM - 9PM
Friday 8AM - 9PM
Saturday 9AM - 5PM
Sunday 9AM - 5PM
105 G.P Clement Drive, Collegeville, PA 19426
Similar Businesses Nearby
