About RF Fager Company
RF Fager Company is a business that prides itself on exceptional customer service. The staff is professional, kind-hearted, and willing to go the extra mile to help customers find what they need. From Matthew, Chris, and Mike, who demonstrated outstanding teamwork and determination to locate a hard-to-find part, to Phil, Joe, and Eric, who provided top-notch service and expert knowledge, every employee is dedicated to ensuring a positive experience. The company's commitment to excellence is evident in its employees' perseverance and willingness to assist, even when faced with challenges. With a focus on providing excellent customer service, RF Fager Company has built a loyal customer base, with some customers returning for over 25 years. Whether it's helping with HVAC parts or providing expert advice, the staff at RF Fager Company is always ready to lend a helping hand.
I had the most incredible experience at RF Fager Company recently and I simply couldn't wait to share it with everyone. After visiting multiple stores without any luck in finding the part I needed, I decided to give RF Fager Company a call. Little did I know that this call would lead to an outstanding display of customer service and a happy ending to my search.When I spoke with Matthew over the phone, he exuded confidence and assured me that he would do his best to help me find the elusive part. His positive attitude and willingness to assist convinced me to visit the store in person. Upon arrival, I was greeted by Matthew, who promptly began searching for the part online....read full review
excellent staff, very professional..Phil,,, get your load anywhere, best driverJoe''' excellent customer service .. know his roofsEric,, Top notch salesman, cant thank him enough for all his services.the rest of the crew i didn't mention,,, thumbs up to all of you, been doing business with fagars over 25 yrs,, plan on keep it going..
Called in looking for a part for home Hvac, the lady who answered was very helpful, cross checked the part and went out of her way double checking everything to make sure I got what I needed. Didn’t have the right part and she even suggested another supplier to try and help me out!! This is what customer service is all about. Thanks for all your help