About Len The Plumber Heating & Air, LLC
Len The Plumber Heating & Air, LLC is a trusted provider of plumbing, sewer, and HVAC services in the local area. The business is known for its commitment to high standards, prompt service, and attention to customer care. Clients appreciate the team's professionalism and the detailed explanations provided throughout the service process. Customers have praised the company for assisting with insurance claims and maintaining cleanliness during repairs. Len The Plumber offers 24/7 services and accommodates appointments without extra charges for same-day, evening, or weekend needs. Many customers express their confidence in recommending the company for plumbing and HVAC work, noting the team's expertise and dedication to customer satisfaction. Recent reviews highlight the punctuality, efficiency, and informative nature of the technicians, who go above and beyond to meet customer needs. For example, a plumber was dispatched within an hour to handle an urgent problem, with the technician being kind, respectful, and quick to complete the job. Another customer faced a plumbing emergency on Labor Day but was impressed that Len The Plumber scheduled an appointment within an hour; the technician was professional, offered good advice, and left the area clean. Additionally, a customer whose HVAC system was damaged in a basement fire was able to get an appointment the next day. The technician performed a thorough inspection, explained the process, answered questions, and completed repairs efficiently while offering helpful suggestions. Overall, the team consistently demonstrates knowledge, professionalism, and a genuine commitment to customer satisfaction.
I was very pleased with the service and thorough evaluation given to me by Amari. He was very pleasant and relatable. He explained to me all that he found and gave me the information and approximate prices for me to make a decision in the future. I was blessed today since the AC maintenance check up was $0 charge since I have a service contract with Len The Plumber. Unfortunately, I am a senior on SS and don’t have the funds right now to pay for the repairs to my AC unit as I just paid over $300 last week for a repair made in my home by Len the Plumber. I told Amari that perhaps after I get my tax refund I will be able to afford to make the suggested repairs....read full review
Amari did a great job inspecting our HVAC system and finding the issues. He also gave us bunch of options to go with and explained each option in detail so we can go with the right option to fix our issue.
So far, I’ve had 2 experiences with Len the Plumber. The first one was several years ago and was a great experience. Unfortunately I didn’t leave a review back then but my experience was good. For this reason, when an issue developed in our master bathroom tub. It was an issue where the faucet portion began leaking.
So, on Friday afternoon, I called to set up an appointment for next week. While the faucet was leaking, it was in the tub so it wasn’t what saw as an emergency. Initially set the appointment up online, explaining my issue. Received an immediate followup to call to schedule the actual appointment day/time. I called and the dispatcher was very...read full review