My name is Rose Moon, I am the General Manager at this location and I just want to say how much we LOVE our patients. I am so happy to read the great reviews as our goal is to take great care of our patients just like we would our own family and make sure they get what they need and want. We want our patients to feel important, appreciated, understood and valued. If anyone ever has a bad experience in our store please reach out to me so I can fix it!
About Visionworks
Visionworks is a leading optical retailer with over 770 locations across the United States. They are committed to providing customers with a superior shopping experience, offering a wide selection of high-quality glasses and contact lenses, including designer and exclusive brands like Ray-Ban. The stores also offer prescription sunglasses and accept a large number of vision insurance plans.
Customers have praised the knowledgeable and precise Optometrists, as well as the helpful and attentive Sales Associates. One reviewer shared a "fantastic" initial experience at Visionworks despite some issues with the fit of the new glasses. Another customer described the staff as "professional, efficient, and incredibly kind," highlighting the personalized attention each customer receives. Chelsea Evans, the general manager, was noted for going above and beyond to explain options and savings for prescriptions and frames, making a significant difference in one visitor's day. Reviewers consistently express satisfaction with the thorough eye exams and the phenomenal selection of frames. Overall, the Visionworks location in Tualatin, Oregon, is highly recommended for its excellent customer service and commitment to meeting vision needs.
Reviews
After having my prescription read wrong and my hEDS overlooked on the same pair of glasses twice at another location— this location stepped in and helped out. They had an experienced optometrist who understood the difference in my eye function due to hEDS. Explained it to me, and adjusted the way he read and confirmed my prescription for me. This is the only time in over 10 years of glasses wearing I’ve had issues like this. But it’s also the only time an optometrist has known anything about my condition. I will be mentioning the location and optometrist on the r/hEDS thread. Being listened to and having a disability that’s not visible accommodated can be difficult,… read full review
Compared to my old eye Dr's office, every minute I spent at Visionworks was productive. No waiting, no needless dilation, no extra waiting in dim room, no walking down endless hallways to a different machine, then walking back to another waiting room! Every machine was right there in the same room, the technician was friendly and quick. The Dr. was friendly and completed my eye exams, made recommendations and explained next steps clearly. There was actually a price list on a table!
As for my new glasses, there was an immense selection of great-looking frames/brands to choose from (many were flagged as discounted) -- the sales associates were knowledgeable and helpful.… read full review
Photos
Hours
Monday 10AM - 6:30PM
Tuesday 10AM - 6:30PM
Wednesday 10AM - 6:30PM
Thursday 10AM - 6:30PM
Friday 10AM - 6:30PM
Saturday 10AM - 6:30PM
Sunday Closed
Location
7023 Southwest Nyberg Street, Tualatin, OR 97062
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