About Ulta Beauty
Ulta Beauty, the largest beauty retailer in the US, offers a wide range of products from over 500 brands, including exclusive lines. The store provides various options for customers, including vegan, clean ingredient, cruelty-free, and sustainable packaging products. The Salon at Ulta Beauty offers hair, skin, makeup, and brow treatments, as well as ear piercing. Customers have reported mixed experiences with the staff, with some finding them helpful and kind, while others feel they are unhelpful and even annoyed. However, many customers appreciate the store's one-stop-shop concept, which allows them to find everything they need in one place. The store also offers rewards programs, sales, and free gifts, making it a popular destination for beauty enthusiasts. The store manager, Shayla, has been praised for her excellent customer service, and associates like Aisha and Victoria have been commended for their guidance, patience, and personal connection with customers.
Sandra is absolutely incredible!
I can’t say enough great things about my experience with her at Ulta Salon.
As a hijabi, finding a stylist who truly understands and respects my needs has always been a challenge , but Sandra went above and beyond. She kindly arranged for my hair to be done in a private room, which made all the difference. That level of thoughtfulness and accommodation meant the world to me.
On top of that, she did a stunning job on my hair color truly professional work. Her warm, friendly personality made the whole experience so comfortable and enjoyable. You can tell she genuinely cares about every single client.
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I went into the store not knowing anything at all besides I needed foundation. The worker Victoria was super helpful and took the time to explain to me the different coverages and helped me pick out the perfect foundation! If you need help Victoria is definitely one to ask!
The voicemail you are forced to listen to before you can get to a person is 45 seconds long. Let me save you 45 seconds. Press one to reach the salon. Press four to reach anyone else. You are welcome!