Dermatologists near Springfield

“Edited To Add with 4/5 Stars:

After a lengthy conversation with the physician/owner of this practice regarding employee behavior, we were both able to come to an understanding that no excuses could be made for refusal to return phone messages - and we both agreed that his staff should not treat his practice as an office that is so busy they can’t be bothered to answer the phone as well. I very much appreciated receiving a written apology on the behalf of his managing staff and accountability on the staff behalf to protect the physician’s practice by admitting that improvements needed to be made. One can certainly expect their practice to go dark if the staff doesn’t answer the phone or return messages and the follow through on written apology again, well stated. I hope that our experience truly impacted staff and that they become better stewards of the practice they serve for future patients.

Original stars - The office staff here is extremely unprofessional and VERY rude. Took them two weeks to return phone calls on a referral for my child and by that time - I had already gone ahead and scheduled with a competitor with better reviews. Need anything urgent? DO NOT waste your time with Willamette Valley Dermatology! Some accountability with the staff would be nice - instead of apologizing for their refusal to return messages, they hung up on me instead! The hospital should take this practice off of their referral que!“

“I was very emotional, nervous and scared. My doctor and his assistant were very caring and understanding. Thank you“

“Very efficient at front desk and at the doctor's visit. Amanda Weinman was very gentle, pleasant and thorough. Excellent experience - definitely recommend.“

“Hillary and her team are exceptional! I’ve been a patient of Jewell Aesthetic Med Spa for 8 years now. It’s the only place I’ll go for med spa services. From the initial consultation, until after the procedure, Hillary and team take a gentle and attentive approach, always making me feel at ease throughout. The spa is clean and provides a soothing environment, enhancing the overall experience. I highly recommend Jewell Aesthetic Med Spa for anyone looking for top-notch services delivered with genuine care.“

“Wife and I have been seeing Dr O for decades… extremely competent, professional and exceptional patient service! -Mark Metzger“

“Terrific team of Nurse Jennifer and PA Lisa Ingold. Very knowledgeable, friendly and professional. Great experience all around. Would highly recommend.“