About West Salem Clinic
West Salem Clinic is well-known for its professional and caring staff. Patients often express appreciation for the doctors and team members, highlighting their kindness and commitment to providing excellent care. The mental health and substance abuse team receives significant praise for their incredible support, with specific providers recognized for being friendly and understanding. Many clients share positive experiences, emphasizing the compassionate approach of the staff, which creates a welcoming environment. The clinic is noted for its ability to make patients feel listened to and cared for, establishing it as a trusted choice for primary care and mental health services. However, some patients have raised concerns about scheduling difficulties and changes in clinic policies. While many appreciate the new renovations to the building, there are complaints regarding the front desk staff and communication issues. Some patients feel it has become harder to see their primary care provider and have noted that the availability of appointments has decreased. Despite these challenges, many continue to recommend West Salem Clinic for quality healthcare, particularly praising specific providers like Dr. Sandy Fulkerson and Dr. Trueschel for their thoroughness and understanding. Overall, West Salem Clinic remains a popular option for those seeking care, although there are areas that need improvement.
Great drs...... but tell me why your open till 6pm but im calling at 540 pm and no ones answering and the phones are saying its closed. I need my records. So unprofessional. If your open till 6pm phones need to be available to call till them. I simply just want my records mailed as I have to switch.
I went to the quick care clinic, no call or anything they had me in the back was hit 5 minutes.And hello took less than forty five minutes , and they were quick , professional and friendly
I had my first visit a few days ago with my new provider. She was very knowledgeable, listened to my concerns and is making sure I have all my recommended testing and blood work done. She sent refills for all my medications during or right after my appointment. I had a great visit and she really seems to care about her patients and she was not in any hurry. My past provider at another clinic was always in a hurry so this was refreshing to feel listened to and not feel rushed.