Physicians Building Group

Feb 2022

Had a good endocrinologist there for about 6 years. I liked her but communication with the office staff has always been poor and extremely frustrating. I usually get the receptionist Katie, when in rare instances she actually answers the phone, she is cold and frequently rude. On the other hand, if and when I would get a call back from my doctors assistant, she was always helpful and pleasant. The business has worsened the last 2 years...cant get a reply through the portal that used to work better than leaving voicemails, and they never get my lab results. Ever. I have to print them and carry them to the office on my own. I had learned how to navigate the issues in the office to continue my care over the years but it's always been a frustrating battle.Then, I called to request some blood work today as I do PRN, and found out my doctor left a month ago and I was never informed. Rudely, by Katie, told i got a letter informing me of this. Well, i wouldnt be asking her for blood work and especially having to talk to Katie if I knew my provider was gone! She then told me to follow up with my Pmd, who has no desire or ability to manage my disease, which I why I see a specialist there. And no other option was given to follow my doc or see another specialist. I am so disappointed in that clinic and have been for so long. They have long needed to get their act together. I dont recommend this clinic at all.

Feb 2022

The physician's building group has a great Pharmacy and great staff and great doctors. I've been going here for 2 years and have had no bad experiences even through the covid they've worked to make sure that their customers are treated with fairness and respect and given good healthcare. My urge people to look past those drugs seeking or otherwise irate customers who use reviews to slander doctors and health professionals because they don't get their own way. Dr Mary Miller & Dr Guha are not only great doctors but they're the ones that I trust my family to.. I wholly recommend giving these professional the chance to help you.

Feb 2022

no live person answering phones, messages left frequently need a follow-up call, nobody available during 90-minute lunch breaks. pharmacy prescription subscriptions result in months of overstock on some meds at patient's residences (maybe need to take an annual inventory of patient stock?)..Edit September 4th:My mom received a letter saying they are closing at the end of September 2021. Despite there being a pandemic that should have them busier than ever, I am not surprised at all that they are closing.