Top notch customer service from the first call for an estimate to paying the technician after he quickly and expertly replaced a frost-free hose bib. Many plumbers charge for an estimate; these folks did not and came prepared to do the job right on the spot if I accepted the price (which was HALF that of a previous estimate I had gotten from one of the bigger players in the Salem market). They prepared by asking me to text them photos/videos of the problem (smart - they brought the right parts they would need). PLUS... when you call them, a real, live person answers the phone. It didn't go to some individual's cell phone where you're invariably asked to... read full review
July 2024
They installed a new toilet and a bidet seat. The communication was great before the visit and they were able to get exactly the toilet I wanted within a couple of days. The tech arrived on time and was friendly and got everything done as we wanted, except the new toilet tank was noticeably not level side to side. I pointed this out to the tech and he tightened the bolt on the higher side but that didn't really help. After he left I loosened the bolt on the lower side a bit and that fixed it. The price was reasonable to me - $800 for a new toilet (a fancier than usual model), removal of the old toilet, replacement of the shutoff valve, and installation of toilet... read full review
July 2024
Great company to work on your project. They will hear you and did great work on my house and at my business. Total integrity in there work. Will recommend them to anyone. Thank you Lefty's.
Top notch customer service from the first call for an estimate to paying the technician after he quickly and expertly replaced a frost-free hose bib. Many plumbers charge for an estimate; these folks did not and came prepared to do the job right on the spot if I accepted the price (which was HALF that of a previous estimate I had gotten from one of the bigger players in the Salem market). They prepared by asking me to text them photos/videos of the problem (smart - they brought the right parts they would need). PLUS... when you call them, a real, live person answers the phone. It didn't go to some individual's cell phone where you're invariably asked to... read full review
They installed a new toilet and a bidet seat. The communication was great before the visit and they were able to get exactly the toilet I wanted within a couple of days. The tech arrived on time and was friendly and got everything done as we wanted, except the new toilet tank was noticeably not level side to side. I pointed this out to the tech and he tightened the bolt on the higher side but that didn't really help. After he left I loosened the bolt on the lower side a bit and that fixed it. The price was reasonable to me - $800 for a new toilet (a fancier than usual model), removal of the old toilet, replacement of the shutoff valve, and installation of toilet... read full review
Great company to work on your project. They will hear you and did great work on my house and at my business. Total integrity in there work. Will recommend them to anyone. Thank you Lefty's.