Happy with the home, but not happy about the vendors they use. I have problems with 7 of my home windows. I called and emailed Cascade Windows. They told me it’s gonna take a long time for them to even look at my windows they won’t even give me a date on when they can come look at them. Hayden homes have been great but Cascade Windows customer service sucks.
August 2023
I wrote another review after our purchase of our home and I'm not sure where it's gone, but HAVE to write another as my experience with Hayden Homes is recent/current. I gave and will continue to give a full FIVE star review! I am confused because we vetted Hayden prior to purchase and the reviews were all great.I have nothing but wonderful things to say about Hayden Homes! They are professional from start to finish. While we aren't yet to our one year warranty mark, the buying process with Issac was amazing. Such a kind and professional man! And I write this from the bottom of my heart as we had our own issues that came up from our end...buyers not qualifying... read full review
May 2023
I worked with Sapphire Stevens and team at the office in Medford, placing my client in a new Hayden home. I was so pleased with the level of service, professionalism and willingness to go the extra mile, always coaching and leading us through the process. The team was extremely responsive and helped us get connected with other resources we needed such as fencing and landscaping, in addition to the house sale. I'm so grateful to have been able to work with this team at Hayden. What a great experience!!!Service: Home building
Happy with the home, but not happy about the vendors they use. I have problems with 7 of my home windows. I called and emailed Cascade Windows. They told me it’s gonna take a long time for them to even look at my windows they won’t even give me a date on when they can come look at them. Hayden homes have been great but Cascade Windows customer service sucks.
I wrote another review after our purchase of our home and I'm not sure where it's gone, but HAVE to write another as my experience with Hayden Homes is recent/current. I gave and will continue to give a full FIVE star review! I am confused because we vetted Hayden prior to purchase and the reviews were all great.I have nothing but wonderful things to say about Hayden Homes! They are professional from start to finish. While we aren't yet to our one year warranty mark, the buying process with Issac was amazing. Such a kind and professional man! And I write this from the bottom of my heart as we had our own issues that came up from our end...buyers not qualifying... read full review
I worked with Sapphire Stevens and team at the office in Medford, placing my client in a new Hayden home. I was so pleased with the level of service, professionalism and willingness to go the extra mile, always coaching and leading us through the process. The team was extremely responsive and helped us get connected with other resources we needed such as fencing and landscaping, in addition to the house sale. I'm so grateful to have been able to work with this team at Hayden. What a great experience!!!Service: Home building