About Sunset Heating & Cooling
Sunset Heating & Cooling, a trusted business in the Portland area since 1922, is known for its commitment to providing high-quality customer service and comfort solutions. Their team of highly trained technicians are friendly, professional, and go above and beyond to meet customers' needs. They offer honest, flat-rate pricing and ensure homes are left as clean as they found them. Technicians like AJ are recognized for their thoroughness and dedication. After installing a new furnace and AC system, AJ worked late to ensure everything was up and running that night. Another technician, Josh, is noted for his careful inspection of old and failing HVAC systems. He explained the diagnostic process clearly and provided options for repair and replacement. His prompt response on Labor Day impressed customers, and they appreciated his courteous service. The installation team is also commended for their professionalism. Customers express satisfaction with the quote process, highlighting great communication and counseling on options. The overall installation experience is met with strong recommendations, as customers feel reassured by the service and work completed, ensuring the safety and comfort of their heating systems.
After installing a new furnace and AC system in my home, I needed to have a new electrical breaker panel installed and updates and additional grounding to get my home up to new codes. AJ with Sunset was absolutely awesome - if I could do 6 stars I would. He was thorough with the entire process which took a full day - he worked late to make sure we were completely up and running that night before he left.
Josh thoroughly inspected my furnace and HVAC systems which are old and failing. He carefully explained steps he was taking in the diagnostic and gave me options for repair and replacement. He and his partner arrived promptly after my call on Labor Day, which impressed me. Josh performed his service carefully and courteously. I was pleased with his competence and trusted his review. I will follow through with his recommendations as I believe they are sound. Thank you, Josh.
Quote process: Great communication and counseling on options. Very warm and professional. Install process: very pleased with the service and work completed. Strongly recommend Sunset Hearing & Cooling.