About Rockwood Clinic
Rockwood Clinic is a healthcare facility that offers professional and friendly medical and dental care. Patients appreciate the caring and approachable staff, including doctors, nurses, and dental professionals, who are knowledgeable and thorough. Many find the clinic conveniently located near their homes and value the polite, bilingual receptionists. While some have experienced difficulty reaching the clinic by phone or with automated systems, others have reported quick appointment availability and excellent care once they are seen. Patients highlight the helpfulness of the doctors, especially when addressing secondary concerns, and feel confident in the staff’s ability to answer questions and explain treatments. Overall, Rockwood Clinic is known for its professional service, caring staff, and convenient location, with some wishing for additional amenities like a snack bar.
Can't even get them to answer the phone. Nor a callback. It is ridiculous along with annoying automated system to get past to for no one to ever answer the phones. There is no reason for this it even says not busy at all online at this time of day. I have called all day. Negative stars. I have urgent dental need and need to speak with someone.
Update: got in and the Dr. Is really cool and helpful so changing review
I called this morning and was able to be seen within the hour, which is more than I would ever dare to hope for. The staff here were both kind and professional, and the doctor even went out of his way to address a secondary concern of mine. Thank you Dr. Gomez for such wonderful care!
The medical offices are very professional there---the only major drawback that I see are that they do not have a
snackbar at all The doctors are very nice
there and very professional.Is this the Kaiser Rockwood Clinic you are talking about ?