I want to start by extending a heartfelt thank you to the team at Flux Computer. Jason, I believe it was, provided the best support I could have ever asked for and I was not even able to have him repair my Laptop. I called on 11/22/24 because my laptop would not boot up. I have an Alienware M15 R7 and received the 2 red, 3 blue issue. Jason let me know he could not service my laptop because they are backlogged with work. He did, however, walk me through, step by step, what to do to check and diagnose the issue from Friday - Saturday via phone calls and text messages. It was a great learning experience for me, and as well, a testament to the reviews that have been left... read full review
November 2024
Jason at Flux Computer was incredibly responsive in helping me get my new Mac up and running. I have a very old laptop that needed to be replaced and all data and photos transferred. Not only did he do the transfer, he also cleaned up a bunch of extra messes I had accumulated. He asks the right questions, has amazing patience with me as a non techie and he handled everything I needed. As a huge bonus, Jason worked over the weekend to meet a tight timeline I had to get my computer before the holiday. Super grateful and I'll be happy to work with Flux computer again soon!
August 2024
I reached out to Jason via email to get some support and advice on upgrading an old computer. He responded promptly via email asking for a phone number and then continued to attempt to contact me despite my not being available when he called the first time. When we spoke, he was so helpful. What I realize that I needed and ultimately was open to was advice on whether or not to upgrade my current system or whether or not I needed to start all over. I appreciated his honest advice, and even though it ultimately resulted in not needing his services, he was generous with his time. I’ve been looking for a new go to computer repair person and I think I found him. And my new... read full review
I want to start by extending a heartfelt thank you to the team at Flux Computer. Jason, I believe it was, provided the best support I could have ever asked for and I was not even able to have him repair my Laptop. I called on 11/22/24 because my laptop would not boot up. I have an Alienware M15 R7 and received the 2 red, 3 blue issue. Jason let me know he could not service my laptop because they are backlogged with work. He did, however, walk me through, step by step, what to do to check and diagnose the issue from Friday - Saturday via phone calls and text messages. It was a great learning experience for me, and as well, a testament to the reviews that have been left... read full review
Jason at Flux Computer was incredibly responsive in helping me get my new Mac up and running. I have a very old laptop that needed to be replaced and all data and photos transferred. Not only did he do the transfer, he also cleaned up a bunch of extra messes I had accumulated. He asks the right questions, has amazing patience with me as a non techie and he handled everything I needed. As a huge bonus, Jason worked over the weekend to meet a tight timeline I had to get my computer before the holiday. Super grateful and I'll be happy to work with Flux computer again soon!
I reached out to Jason via email to get some support and advice on upgrading an old computer. He responded promptly via email asking for a phone number and then continued to attempt to contact me despite my not being available when he called the first time. When we spoke, he was so helpful. What I realize that I needed and ultimately was open to was advice on whether or not to upgrade my current system or whether or not I needed to start all over. I appreciated his honest advice, and even though it ultimately resulted in not needing his services, he was generous with his time. I’ve been looking for a new go to computer repair person and I think I found him. And my new... read full review